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  1. Change
  2. Account Management
  3. Verifying my account

Verifying my account

  • Why do I have to verify my account?
  • Why we verify your identity (KYC & AML explained)
  • What do I need to verify my account?
  • What is a proof of Identity?
  • Which identification documents are accepted?
  • Why was my ID verification rejected?
  • Why is my ID verification taking longer?
  • Are there any other checks after my ID Verification?
  • What is Source of Funds (SoF) verification?
  • How to verify or change my bank details?
  • What if my ID expires or there are changes in my name?
  • Why is my account blocked or restricted?
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