To verify your account, please complete the verification process in the app, which includes the following steps and documents:
- Take a selfie in the app
- Provide a valid identification document (physical passport or national ID card)
- Enter your residential address
- Make your first deposit
The type of identification document required depends on your nationality and country of residence. In some cases, we may also request a residence permit. Please note that a residence permit alone is not sufficient for verification but can be used as a supporting document.
Required documents by nationality and residence:
- EU/EEA citizen residing in your home country: Physical passport or national ID card
- EU/EEA citizen residing in another EU/EEA country: Physical passport or national ID card
- Non-EU/EEA citizen residing in an EU/EEA country: Physical passport and residence permit
If you have any questions, please contact our support team through the app or send an email to support@changeinvest.com.
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