Why do I have to verify my account?

As a fully regulated financial institution under the Estonian Financial Intelligence Unit, we are required to verify the identity of all our users on the Change platform. This verification process is essential for complying with regulations in the jurisdictions where we operate, allowing us to continue offering our services to customers.

Verification is a one-time requirement when creating your account. However, additional verification may be required for purposes such as expired documents, account setting updates, or other necessary circumstances. Rest assured, your information is always kept secure and confidential, and it is only used for compliance purposes. For more details, please refer to our Privacy Policy.

For any further questions, please contact our Customer Care team through the app or email us at support@changeinvest.com.