Why we verify your identity (KYC & AML explained)

At Change, we’re required by law to confirm your identity before you can start using our services. This process is known as KYC (Know Your Customer).

KYC helps us make sure that every account belongs to a real person and prevents activities such as fraud, money laundering, or identity theft.
These checks are part of our Anti-Money Laundering (AML) obligations under EU and Estonian regulations.

Your information is handled securely and stored according to EU GDPR standards. We only use it to meet legal requirements and keep your account safe.

Verification is quick and usually takes just a few minutes to complete in the app and webiste.

For help, contact our support team via the app or email support@changeinvest.com.