At Change, your safety is our top priority. We use advanced technology, strict internal controls, and independent oversight to protect both your personal data and your funds.
Every customer goes through identity verification with our trusted partner Veriff to ensure that each account belongs to a real and verified individual. Once your account is active, it is protected by a password, 4-digit passcode, or biometric login, and we strongly recommend enabling two-factor authentication (2FA) for an additional layer of security.
All customer assets are stored separately from Change's own funds, ensuring your holdings are protected even in the unlikely event of operational disruption. Our infrastructure follows the ISO 27001 information security standard and is continuously monitored in real time to detect and prevent fraudulent or suspicious activity.
We also undergo regular external audits to verify the integrity and safety of our systems.
If you have any questions or concerns about account security, contact our support team through the app or by email at support@changeinvest.com.
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