How to open an account with Change?

To open your Change account, please visit our Web (no download needed): Sign up on the web or download Mobile app “Change: Buy Bitcoin & Crypto” app on Android or iOS.

To start to use our service, please follow these simple steps: 

1. Download the app
   Download the Change: Buy Bitcoin & Crypto app from the Google Play Store (Android) or Apple App Store (iOS). The app has over 100,000 downloads and is available in 30 EEA countries.
2. Sign up and provide basic information
   Register using your email address and enter your full legal name exactly as it appears on your government-issued ID. You must be at least 18 years old and a citizen or legal resident of the EEA to sign up.
3. Complete identity verification
   Verify your identity by submitting a valid government-issued ID (passport or national ID) and a clear selfie. Ensure photos are taken in good lighting, with all document corners visible and no reflections. Verification usually takes from a few minutes up to 24 hours, depending on document quality and your country.
4. Make your first deposit to activate trading
   Make a minimum €10 fiat/EUR deposit to complete verification and start trading. Deposits are free via SEPA bank transfer, debit cards, Apple Pay, and crypto transfers. Important: Your first deposit must come from a bank account opened in your name at an EEA financial institution.
5. Account activation requirements
   Before you can access full services, you must make at least one SEPA deposit from your personal bank account. If you initially use other deposit methods, your conversion services will be limited to €1,000 every 30 days until you complete a SEPA bank transfer.

Additional information:

• Most deposits arrive within minutes.
• Device linking is required for security - new devices trigger additional verification.
• Account verification grants access to over 140 cryptocurrencies and more than 500 total assets.
• All crypto assets are stored in cold storage, with proof of reserves publicly accessible.

If you have any questions during the registration process, please contact our support team through the app or email us at support@changeinvest.com.