How can I access the account of a deceased family member?

We understand this can be a difficult time, and our team is here to help.

If you need to access or close the account of a deceased family member, please contact our support team. You’ll be guided through the process and asked to provide the required documents, such as a death certificate and proof of legal authority (for example, a will or court document).

Once verified, our team will assist you with the next steps according to regulatory requirements.

For help, contact our support team via the app or email support@changeinvest.com.