Currently, you can update your personal information by sending a request through the Change app or by emailing support@changeinvest.com from your registered email address.
To update your data via the app:
- Open the Change app and go to Settings.
- Tap Send us a message.
- Select the appropriate topic.
- Describe the information you wish to update and submit your message.
Alternatively, you can email us directly at support@changeinvest.com with your request and details of the changes you want to make.
Depending on the update, we may ask you to provide one or more of the following documents:
- Proof of address (showing your full name and current address)
- For name changes: marriage certificate or legal proof of name change, plus an updated ID card or passport
- Confirmation of recent account activity (e.g., 1-3 of your latest deposits, withdrawals, or trades)
If you have any questions, our support team is ready to assist you - contact us through the app or at support@changeinvest.com.
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