Unfortunately, once a withdrawal has been confirmed, it cannot be canceled.
We highly recommend exercising caution when entering a crypto wallet address for withdrawal. Once funds are sent, they cannot be recovered if the address is incorrect. Please ensure that withdrawals are directed only to valid, trusted, and reputable crypto wallet addresses.
If you select an invalid IBAN for your fiat withdrawal or if the associated bank account is closed, your withdrawal will fail and the funds will be automatically returned to your Change account.
For any further inquiries regarding crypto or fiat withdrawals, do not hesitate to contact our Customer Care team through the app or email us at support@changeinvest.com.
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