Change Help Center home page
Submit a request
Sign in
  1. Change
  2. Change Card
  3. Using my card

Using my card

  • How can I spend crypto using my card?
  • What balances can I select for using my Change card?
  • From which balance the funds will be deducted?
  • How many conversion rates are involved when I make a payment?
  • What is the conversion rate for making payments in Crypto?
  • What will happen if I don’t have enough funds in my Portfolio?
  • What if I have a limit/stop order pending on the crypto-asset I have selected as Spend or Fallback balance?
  • What are the card fees?
  • What are the card limits?
  • Where can I use my card?
  • Why was my card declined?
  • Does my Change card support contactless?
  • I've been charged multiple times for the same transaction?
  • A transaction isn't showing in my activity list
  • How long do refunds to my card take?
  • What if I've forgotten my PIN?
  • An ATM didn't give me my cash
  • What if my card is blocked?
All Rights Reserved © xChange AS
Español Eesti Italiano