What if I have a limit/stop order pending on the crypto-asset I have selected as Spend or Fallback balance?

In case you select a crypto balance as a Spend or Fallback balance, and you have a limit/stop order placed for that coin, your coin's balance will be locked for the amount of the order, and you can use the rest of the balance for making card payments.

Example: You have 2 DOT which has been selected as the Spend balance. When you place a limit sell order on 1.5 DOT, this amount will be immediately locked for your order and you will be able to only spend 0.5 DOT using your Change card.

If you have any further questions, please contact our Customer Care team via the app or email us at support@changeinvest.com.