What should I do if my card is lost or stolen?

If your card is lost or stolen, the first step is to block your card immediately for security reasons.

After blocking your card, you can order a replacement by contacting our Customer Care team through the app or by emailing us at support@changeinvest.com and our agents will order a new card for you.

Replacement of a stolen card is free of charge, and you will receive your new card within 14 to 30 days.