If you want to sell your cryptocurrency, buy more, or simply change your target prices, then you may need to cancel an existing Stop or Limit Order to unlock your pending balances.
Here's the 3 simple steps to cancel:
1. Select the asset: you can do this from the Portfolio screen or Prices tab
2. Scroll down to view your order: you can tap the order to continue
3. Tap on "Cancel Limit Order" or "Cancel Stop Order: at the bottom of this screen
That was it! Now your balance will update in 1-2 seconds. If you don't see the change please refresh the page or close the application and reopen if needed. And as always...
Questions, concerns, or just want to let us know how we're doing? Write to support@getchange.com or message us through the app.
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