If you’ve forgotten your password, simply click the 'Reset Password' button on the login page of the app. We’ll send a reset security code to your registered email.
Enter the code into the app, and you’ll be able to create a new password.
If you don’t see an email from us in your inbox, it could be because:
- You‘re using an incorrect email address
- You misspelt your email
- The email is in your spam folder, as emails sometimes end up there
Never share your password with others. If you suspect that someone may have learned your password, change it immediately.
Remember that we will never ask you for your password, therefore, please do not send or share your login information with anyone.
Should you have any further questions about the topic, please do not hesitate to contact our support team through the app or send us an email at firstname.lastname@example.org