We strongly recommend enabling two-factor authentication (2FA) to add an extra layer of security to your account. 2FA is a security process in which you provide two different authentication factors to verify your identity. This process enhances the security of your account by requiring not only your password but also a second factor, such as a code generated by an authentication app.
To enable 2FA, follow these steps:
- Go to Settings > Two-factor authentication;
- Click the green "Off" button;
- Copy the secret key and open your Authentication app (we recommend Google Authenticator). Do not press “Done” yet;
- In your authentication app, tap the plus sign to add an account;
- Use the Change secret key to add your Change account to the authentication app to start generating the two-factor code;
- Once your account is added, copy the 6-digit two-factor code from the authentication app.
- Open the Change app and press ‘Done’;
- Enter your password and the 6-digit two-factor code to activate 2FA.
If you face any issues with your account, please contact our Customer Care team via the app or email us at support@changeinvest.com.
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