How can I enable 2-Factor Authentication?

We strongly recommend enabling two-factor authentication (2FA) to add an extra layer of security to your account. 2FA is a security process in which you provide two different authentication factors to verify your identity. This process enhances the security of your account by requiring not only your password but also a second factor, such as a code generated by an authentication app.

To enable 2FA, follow these steps:

1. Go to Settings > Two-factor authentication;
2. Click the green "Off" button;
3. Copy the secret key and open your Authentication app (we recommend Google Authenticator). Do not press “Done” yet;
4. In your authentication app, tap the plus sign to add an account;
5. Use the Change secret key to add your Change account to the authentication app to start generating the two-factor code;
6. Once your account is added, copy the 6-digit two-factor code from the authentication app.
7. Open the Change app and press ‘Done’;
8. Enter your password and the 6-digit two-factor code to activate 2FA.

If you face any issues with your account, please contact our Customer Care team via the app or email us at support@changeinvest.com.