We understand that you’d want to receive your card as fast as possible. That’s why we strive hard to deliver your card on time, despite the shipping challenges we may face sometimes.
From our issuer in Latvia, your card is delivered by standard post usually within 15 business days. Due to commonly known issues with shipping, and the global pandemic, receiving your card may be delayed, since it also depends on destination country and local mail courier speeds.
There is no tracking information available for cards and no faster-shipping options available at this time, but we are working on bettering this process for you. We appreciate your patience and understanding in this matter.
If you haven't received your card even after 30 days, please contact our support team via the app or email us at firstname.lastname@example.org
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