It's essential to keep your funds and personal information secure to protect your account.
Therefore, when your account is fully verified, we will ask you to create a 4-digits passcode. Although, you can also create a passcode before your account is fully verified.
To enable the passcode on your account, simply tap on ‘Settings' on your app; select 'Enable Passcode' and you will be asked to enter and confirm a 4-digits passcode.
Benefits of the passcode:
- Add an extra layer of protection when logging in
- Confirm orders and transactions directly in the app without
Updating your passcode
Updating your passcode takes a few simple steps. Merely select 'Update Passcode' in the settings and follow the required actions in the app.
Resetting your passcode
If you’ve forgotten your passcode and wish to reset it, please contact our support team via the app or email at firstname.lastname@example.org