Should you experience any issues while using the app, which may occur due to your device and our app (or the current app version) not being compatible with each other, try the following possible quick fixes:
- Restart your device
- Force close the app
- Update the app
- Reinstall the app
- Upgrade your phone operating system
If these steps don’t give any results and you require further assistance, don’t hesitate to contact our support team via the app or email us at firstname.lastname@example.org. It would be also helpful if you can attach a screenshot of the problem you’re facing to your message.